FAQ

» Do you accept orders placed outside of Germany?

I ship internationally, so yes! Please note that shipping fees vary depending on destination country/area.

» How are the shipping fees calculated?

This store operates on Deutsche Post and DHL; these rates are calculated based on the total weight and package size of the order as well as which country the order is being delivered to.

Please note that custom fees can occur and are not included in the shipping price.

I always send with DHL GoGreen (CO2 neutral shipping).

Deutsche Post/DHL DOMESTIC/NATIONAL [TRACKED]

[Germany]

Warenpost up to 1kg
4,00€

Deutsche Post/DHL Shipping EU Zone 1 [TRACKED]

[Austria, Belgium, Czechia, Denmark, France, Luxembourg, Monaco, Netherlands, Poland]

Warenpost up to 1kg
6,10€ - 9,90€

Deutsche Post/DHL Shipping NON-EU Zone 1 [TRACKED]

[Liechtenstein, Switzerland]

Warenpost up to 1kg
7,20€ - 12,90€

Deutsche Post/DHL Shipping EU Zone 2 & NON-EU Zone 2 [TRACKED]

[Hungary, Italy, Slovakia, Slovenia, Spain, Sweden] & [Andorra, San Marino, United Kingdom, Vatican City]

Warenpost up to 1kg
6,10€ - 11,90€

Deutsche Post/DHL Shipping EU Zone 3 [TRACKED]

[Bulgaria, Croatia, Cyprus, Estonia, Finland ,Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania]

Warenpost up to 1kg
6,40€ - 13,10€

Deutsche Post/DHL SHIPPING NON-EU ZONE 3 [TRACKED]

[Albania, Belarus, Bosnia & Herzegovina, Faroe Islands, Greenland, Iceland, Moldova, Montenegro, North Macedonia, Norway, Serbia, Ukraine]

Warenpost up to 1kg
7,10€ - 16,70€

Deutsche Post/DHL SHIPPING NON-EU ZONE 4 [TRACKED]

[Algeria, Egypt, Georgia, Liberia, Libya, Morocco, Russia, Tunisia, Türkiye]

Warenpost up to 1kg
7,00€ - 15,60€

Deutsche Post/DHL Shipping Non-EU Zone 5 [TRACKED]

[Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, Canada, China, Hong Kong SAR China, India, Indonesia, Iraq, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Macao SAR China, Malaysia, Maldives, Mexico, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Papua New Guinea, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, Timor-Leste, Turkmenistan, United Arab Emirates, United States, Uzbekistan, Vietnam, Yemen]

Warenpost up to 1kg
7,50€ - 19,20€

Deutsche Post/DHL Shipping Non-EU Zone 5 [TRACKED]

[Anguilla, Antigua & Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Benin, Bermuda, Bolivia, Botswana, Brazil, British Indian Ocean Territory, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Costa Rica, Côte d’Ivoire, Curaçao, Djibouti, Dominican Republic, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Fiji, French Guiana, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Jamaica, Kenya, Kiribati, Lesotho, Liberia, Madagascar, Malawi, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Montserrat, Mozambique, Namibia, Nauru, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Palau, Panama, Paraguay, Peru, Pitcairn Islands, Réunion, Rwanda, Samoa, São Tomé & Príncipe, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, South Africa, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Suriname, Tanzania, Togo, Tonga, Trinidad & Tobago, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Vanuatu, Venezuela, Wallis & Futuna, Zambia, Zimbabwe]

Warenpost up to 1kg
7,80€ -21,20€

» What is this store's return and exchange policy?

Please refer to my store´s exchange & refund policy.

» What are your shipping materials?

I try to use as little plastic in my packaging as possible, which is why I abstain from extra foil wraps/plastic sheets for enamel pins or prints. The envelopes are made of cardboard. For stabilizing, I use cardboard I recycle from old packagings and boxes. If your envelopes arrive in good shape, I highly encourage you to reuse them as well :)

» Are you available for freelance work? Do you take commissions?

Currently available for freelance work, but limited. Shoot me an email and we can discuss about your project and my rates. Personal commissions are only open when I announce it on my social media.

» Can I get one of your artworks tattooed?

Please refer to my tattoo info page here.

» How old are you? How long have you been drawing/how did you learn to draw? Did you go to art school?

I was born in 1997. I´ve been drawing anime and manga since early childhood and took art more seriously since highschool, when I slowly picked up digital drawing as well. I studied interior architecture & design and graduated in summer of 2019. Drawing is self-taught, starting with wanting to draw fanart of my favorite characters and continuing with more and more original content over time.

» What medium do you work in and what supplies do you use?

For digital art, I mostly use my Ipad pro recently, as well as my XPPEN screen tablet. Softwares I use are Procreate, Painttool SAI, Photoshop, Illustrator and occasionally Clip Studio Paint.

For traditional, I like inking, copics, watercolors and acrylic paint.

You can often see my drawing supplies and progresses on my instagram stories!

» Where do you get your inspiration from?

From all kinds of places! Nature, travels, gardens, movies, anime & manga, Japan, fashion, books, fairy tales and of course other artists…the list is literally endless. Often it´s the daily things that spark an idea in me, like meeting a cat on a street corner or waiting for the rain to stop inside the grocery store.